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Job Title

Fulfillment Warehouse Lead

Department: Operations

Reports to: Logistics Manager, Miles Demark

Effective Date: Immediate

Status/Salary Range: $18.50/Hour

Job Summary

The Fulfillment Warehouse Lead is an hourly position that will work closely with our logistics manager to effectively lead our Fulfillment Warehouse team in pulling, kitting, and shipping projects as coordinator by our Fulfillment Project Manager. The Fulfillment Warehouse Lead must interface well with others to create a positive work environment.

Duties and Responsibilities:

  • Act as the main point of contact between the fulfillment team and the Fulfillment Project Manager including, but not limited to, communicating project issues, coordinating and communicating extra counts and product shortages
  • Review the day’s and week’s fulfillment projects with the team
  • Act as a resource for any questions from fellow team members related to a fulfillment project and if the answer is unknown, communicate with the Logistics Manager or Fulfillment Project Manager
  • Report to the Logistics Manager any issues that may occur on the team if the Logistics Manager is not present to bear witness
  • Work with the Fulfillment Project Manager to prepare fulfillment projects for the following week by organizing them in the appropriate lane chronologically as well as completing the White Board with all tasks/projects
  • As one project nears completion, work with the Fulfillment Project Manager to stage the next
    project on the schedule
  • Move any extras that are going into inventory into the Receiving area as designated by the Warehouse Manager
  • Provide quality service by following company standards and maintaining a positive attitude towards guests, clients, co-workers, etc
  • Preserve a safe and clean work environment by keeping shelves, shipping area, and workstations neat and assist in taking out the trash and recycling
  • Fulfill orders and kits accurately and prepare orders to be shipped safely
  • Ensure projects are completed accurately and on time according to the fulfillment calendar
  • Sort and place items or materials on racks, shelves, or in bins according to organizational standards
  • Must comply with company safety and OSHA standards
  • Ensure security and safe handling of products and materials in order to maintain inventory accuracy
  • Assist in executing special projects and customer programs on time and to the quality standard set by the client and warehouse manager
  • Other duties and tasks as assigned by the manager

Knowledge, Skills, and Abilities:

  • Interact in a professional, friendly, and polite manner
  • Excellent attention to detail
  • The main attributes are attention to detail, a positive attitude, and a strong desire to succeed


  • Must be able to work in a high-temperature environment in the summer months as the warehouse is not air-conditioned
  • Ability to lift heavy objects
  • Able to stand, kneel, bend at knees, and squat throughout the day
  • Ability to maintain a high level of physicality for prolonged periods
  • Teamwork
  • Basic computer skills
  • Attention to detail and organizational skills
  • Good communication skills
  • Must be able to pass a background check

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