Location: Virginia
Job Type: Full Time
Department: Operations
Salary Range: $21/Hour
Reports To: Warehouse Manager
The Warehouse Team Supervisor operates the warehouse to ensure all incoming and outgoing inventory is processed efficiently and according to each Program’s Operating Procedures. The Warehouse Supervisor is also responsible for monitoring inventory levels, monitoring event orders, assigning daily tasks to team members, and managing the team.
The Warehouse Team Supervisor must interface well with the entire team to help create workplace efficiencies and maintain a healthy company culture. Leading by example, their actions and decisions encourage those who work with them to be dedicated to BRANDITO’S vision, mission, and values.
Duties/Responsibilities:
- Assist the warehouse manager in meeting established warehouse KPIs, procedures and policies
- Assist with the planning, organizing and supervision of the warehouse operations including receiving, storage, shipping and order fulfillment
- Delegate and print store and inventory orders as they come through different e-commerce platforms and monitor ShipHero order statuses
- Learn and be proficient in multiple platforms including ShipHero, ShipStation, OMG, Syncore, FedEx Ship Manager, and others as needed
- Assist in resolving customer service inquiries emailed directly to the warehouse team
- Assist in executing special projects and customer programs on time and to the quality standards set by the client and warehouse manager
- Provide training and guidance to warehouse employees to maintain order accuracy and timeliness
- Participate and provide input to performance appraisals and other personnel actions
- Monitor inventory levels to ensure accuracy and communicate discrepancies and issues to the warehouse manager
- Participate in periodic warehouse inventories
- Preserve safe and clean work environment by keeping shelves, shipping area and workstations neat
- Monitor event orders to ensure they are shipped to meet in hands date and all special requests are fulfilled
- Must communicate daily staffing and report absences to warehouse manger
- Ability to temporarily backfill all warehouse positions including shipping and receiving
- Lead daily warehouse operations
- Must comply to company safety and OSHA standards
- Must attain forklift certification
Knowledge, Skills and Abilities:
- Interact in a professional, friendly, and polite manner
- Excellent attention to detail
- Excellent ability to prioritize tasks
- Strong problem-solving skills
- Dedicated team player
- Main attributes are an attention to detail, positive attitude, and strong desire to succeed
- Calm demeanor and ability to lead by example
Qualifications:
- Computer skills: email, CRM Tool, e-commerce platforms, Microsoft based applications
- Willingness to undergo a background assessment
Physical Requirements:
- Able to lift & carry items at least 50 lbs.
- Able to stand, kneel, bend at knees, squat throughout the day
- Able to work in high temperatures during summer months
